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Chorlton Blinds

What's Your Colour?

Privacy Policy

Protecting your personal details on our website.

Last updated: 14 August 2018

We are committed to ensuring that your privacy is protected and we shall endeavour to use any information that you provide when using this website in accordance with this privacy policy.

This privacy policy explains what information we collect, how we protect any information you submit to us, and how we use it.

We may amend this policy from time to time by updating this page. Therefore, we suggest you check this page occasionally to ensure you are aware of and are happy with any amendments.

How Do We Collect, Use, Share and Retain Your Personal Information and Other Information?

Collect

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in this policy.

We may collect the following personal information from you within the Website using contact forms or subscribe forms:

  • Contact Information, such as name, email address, mailing address, or phone number;
  • Information about your business, such as company name, company size, business type

We may collect the following personal information from you when you use our Service(s):

  • Contact Information, such as name, email address, mailing address, IP address, geographic location, or phone number;
  • Billing Information, such as credit card number and billing address;
  • Unique Identifiers, such as username, account number or password;
  • Name and e-mail address when you provide feedback from the Service(s)

Use

We may use the personal information collected from within the Website or when you use the Service(s) to:

  • Provide you with the Service(s).
  • Send you communication from the Service(s).
  • Assess the needs of your business to determine or suggest suitable products or services
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you promotional and marketing communications
  • Respond to your questions and concerns
  • Facilitate your transactions with other users when you use our Service(s).

If you have consented to receive marketing we would like to send you information about products, services and news of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please use the unsubscribe link in the marketing you receive.

Share

Except as outlined in this Policy, your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise. We may transfer personal information to our Group Companies and sub-contractors that help us provide our Service(s). Transfers to subsequent third parties are covered by the service agreements with our sub-contractors. Such sub-contractors may include third-party payment processors who process your credit card and other payment information for but are otherwise not permitted to store, retain or use such information.

Visitor comments may be checked through an automated spam detection service.

Retain

Your personal information is kept private and stored securely until a time it is no longer required or has no use.

For users that subscribe on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like access to the Personal Data that we hold about you, you can do this by writing to us at the address noted below.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please  write to us at the address below to update your Personal Data.

Use of Cookies

This website uses cookies to better the user experience while visiting the website.

What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

To learn more about cookies, see:

– www.allaboutcookies.org

– www.youronlinechoices.eu

– www.google.com/policies/technologies/cookies/

The list below shows how we use cookies on our website:

Comments (WordPress)

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

Hubspot Marketing

Our website uses Hubspot, a third-party company, for marketing automation. Hubspot sets cookies that track a user’s interaction with our site. Hubspot also tracks browser-provided information such as inferred region, IP address, and return visits. Users remain anonymous unless the user has provided personal information through the submission of a form or clicks through to our site from a link in a Hubspot email. For more information on Hubspot cookies and what they are used for, see Hubspot’s Privacy policy here https://legal.hubspot.com/privacy-policy

Pixel Tracking and Audience Pixels

Pages of our Websites and our e-mails may contain pixel tags (also referred to as web beacons, web bugs, tracking pixels, java tags and clear gifs) that allow us or our service providers to: collect statistics on our Websites and emails (e.g. number of users who have visited a page or opened an email); collect information about how you interact with our emails (e.g. whether you opened them or followed links); personalise online services and marketing communications; and match ads to users.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and news we publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in this policy. Subscribers can unsubscribe at any time through an automated online service in the footer of sent marketing messages.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is Mailchimp and you can read their privacy policy here

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zxVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Further Information

If you would like any more information or you have any comments about our Privacy Policy, please write to us at:

Chorlton Blinds (a trading name of Rollerblinds Ltd), 7 The Willows, Chorlton, Manchester, M21 8FQ

We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website.

 

Testimonials

  • Julie Manford, BurnageJulie Manford, Burnage

    Liz went out of her way to ensure I had my blinds installed in my studio as quickly as possible ready for an event I had on. Excellent service, would highly recommend!

  • Afshin Sajedi, Cheadle HulmeAfshin Sajedi, Cheadle Hulme

    Dear Liz
    I would like to thank you for the recent Wooden Venetian Blinds & couple of Roller blinds your team supplied and fitted at our house in Cheadle Hulme. The difference between your service and other blind companies was you attended once, took pictures and did measurements then you attended again to double check everything was as we wanted before we place the order. I was impressed with your perfectionism and for the time you spent, the quality of products and the excellent service you provided.
    I will recommend you and Chorlton Blinds to all friends, families and all my contacts.
    Best regards,
    Afshin Sajedi

  • The Lawtons, DidsburyThe Lawtons, Didsbury

    Thanks to Chorlton Blinds and Liz for great customer service, a good price and their attention to detail. It made the process very painless and the result delightful.

  • Jayne Wilson, SaleJayne Wilson, Sale
    Dear Liz,
    Having recently moved into my very first house, I was eager to purchase some high quality blinds to fill my very large empty Victorian windows.
    The service you provided from start to finish was excellent. You assisted me with styles and ideas, as well as offering me various quotes quickly and communicating with me every step in terms of time scales.
    Less than 3 weeks after ordering my blinds, they are now fitted. To say I am delighted is an understatement. The fitter was extremely friendly, professional, and tidy, and more importantly, I now have 4 fantastic sets of blinds that have transformed the look of my house from both the inside and out.
    I would certainly not hesitate using Liz and her team again and would certainly recommend Chorlton Blinds to anyone I know.
    Yours sincerely
    Jayne Wilson
  • Lisa Gibson, Chorlton

    Thank you Liz and Chorlton Blinds for my amazing blinds! They are gorgeous. With so many bespoke designs and colours to choose from it was tough decision initially as I liked them all. Liz was so good at helping me to visualise what would work and gave great advice on colour schemes and fitting. She was very professional, efficient and the whole process was very straightforward. Liz even took the time to call in during the fitting to check I was happy and was genuinely keen and excited to see them up. I wouldn't hesitate to recommend Chorlton Blinds and will certainly go back in the future for any additional blinds or curtains.

  • Matt Fowler, Heaton MoorMatt Fowler, Heaton Moor

    Dear Liz,
    I am writing to express our real delight at the fact that, through fitting motorised blinds in our home, you have already improved our lives.
    Your approach to understanding our needs and offering solutions was great, and the care and attention to detail on the day of fitting were first class.
    There are many blind companies out there, but your passion for excellence and customer service clearly sets you apart and we are already telling everyone we know our ‘Chorlton Blinds story’.
    Thanks again so much.
    Yours sincerely,
    Matt Fowler

  • Andrene Mills, Chorlton

    Great, friendly service from Liz at Chorlton Blinds. Very happy with our new blinds and would use again

  • Simon Revington-Dean, DSE SolutionsSimon Revington-Dean, DSE Solutions

    Dear Liz,
    Huge thanks for the amazing job you did with the blinds you provided for me recently. This was part of an office refurbishment we were carrying out and the blinds had to be both practical and hard waring but also vibrant to add some essential colour. You made the whole process extremely easy with some great advice and by matching the colours perfectly to that of my clients corporate branding.
    It has been a great relief to find someone as knowledgeable as you that I can trust to work with on other projects in the future.
    Thanks again
    Simon Revington-Dean

  • Sarah McNally, Chorlton

    We'd used (a national blind company) before we knew about Chorlton blinds. We found Chorlton blinds so much better in price, service and overall quality. Great in-home service, Liz was super flexible with fitting as we were painting so wanted to delay fitting - all no problem. Really quality finish. Very pleased. Highly recommended.

  • Sarah Thew, Whalley Range

    Really pleased with our new blinds. Ordering and arranging fitting was easy and they look great, thank you very much Liz

Chorlton Blinds contact details - telephone number, email address and facebook page

Chorlton Blinds
Telephone: 0161 207 0277
Office Address: (By appointment only)
7 The Willows, Chorlton, Manchester, Greater Manchester, M21 8FQ
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© Chorlton Blinds 2017